Billing

YOUR BILL

Competitive Rates, More Transparency

3CE and your utility provider (PG&E or SCE) partner to generate and deliver electricity across the Central Coast region as well as provide customers with their complete billing information.

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Your utility provider delivers
customer-usage data to 3CE

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3CE sends back the electric generation charges

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Your utility provider incorporates 3CE charges into your final bill

Central Coast Community Energy Electric Generation Charges

The 3CE Electric Generation Charges may look like a new or extra charge, but you’ve always paid electric generation charges, along with the Franchise Fee and PCIA Charge. But you never knew it because these costs were hidden within PG&E or SCE’s Bundled electricity Services Charge.

Now that 3CE is responsible for how and where your electricity is generated, these charges have been broken out as separate line items. Just one of the ways that 3CE is providing customers like you more transparency and accountability.

Remember, your utility provider has always charged for both electric generation and delivery. Now you have more insight into what you’re paying for as a customer of 3CE.

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Did you know? If your electricity costs have increased, it is likely due to seasonal changes in energy use or extended use of certain appliances at more expensive times of day as well as potential changes to a utility provider’s gas and electric rates. 3CE rates continue to be competitive and affordable for our customers. 

RATES

Clean energy at competitive rates.

In 2018 and 2019, 3CE matched the utility providers’ electric generation rates, providing a periodic cost savings to customers through a 3CE rebate applied to customer’s electric bill. As of January 2020, customers now receive their 3CE cost savings directly on their monthly bill through a lower electric generation rate.  

3CE provided $4.4 million in savings in 2018 compared to what its customers would have paid your utility provider, and that number increased to $12.7 million in savings for 2019.

If your feel 3CE is costing you more money, give us a call so we can walk you through rates and billing. You may also explore more information in the Understanding Your Bill section below.

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Review the 3CE rates or contact one of our local Customer Service Energy Advisors to learn more about your rates or how you can conserve energy and save money. 

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Did you know? If your electricity costs have increased, it is likely due to seasonal changes in energy use or changes to a utility provider’s gas and electric rates. 3CE offers competitive rates compared to your utility provider 

Understanding Your Bill

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Want to take a closer look at your bill? Contact our local Customer Service Energy Advisors at
888-909-6227 or review the video and sample bills below.

Please note, this video was created while Central Coast Community Energy was still Monterey Bay Community Power.
A new video is in production.
Residential Bill
Commercial Bill

Rate Assistance Programs

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3CE supports all customers and wants to remind our customers that you may be eligible for rate assistance programs such as CARE, FERA and Medical Baseline. You may be eligible to receive up to 20% off your bill. 
CARE, FERA, HEAP and Medical Baseline is available to Central Coast Community Energy customers, as well as PG&E or SCE customers, and provides the same discount regardless of enrollment with Central Coast Community Energy or your utility provider. Customers enrolled in Central Coast Community Energy continue to receive their CARE, FERA, HEAP and Medical Baseline discount within their PG&E delivery charges; there is no need to reapply with Central Coast Community Energy. New CARE, FERA and Medical Baseline enrollments or renewals must still be done through PG&E’s or SCE’s customer service center or website.
          • To learn more about CARE/FERA, please visit this website.
          • To learn more about Medical Baseline, please visit this website.
Are you struggling to pay your electric bills and potentially could be disconnected? Central Coast Energy Services LIHEAP program provides residential customers with financial support.