Opt Out

Opt-Out  

We design our energy service to build healthier communities and promote local control. In partnership with our customers, we have lowered greenhouse gas emissions and invested in our local economy. By choosing service with Central Coast Community Energy, you have the opportunity to reduce your overall energy costs, support innovation in clean energy production, and contribute to the protection of our environment. 

As a community-owned agency, we believe in the power of choice. If you decide to opt out before your 3CE service begins or within the first 60 days of service, you can return to Central Coast Community Energy at any time. Customers who opt out 60 days after 3CE service begins are subject to PG&E’s or SCE’s terms and conditions and can’t return to 3CE for one year. Opting out means you miss out on 3CE’s incentive programs. 

3CE partners with Pacific Gas & Electric (PG&E) and Southern California Edison (SCE) to deliver your electricity and provide transparency into energy costs. 3CE customers are billed by PG&E in Santa Cruz, San Benito, Monterey, San Luis Obispo, and Northern Santa Barbara Counties. 3CE customers in Southern Santa Barbara County are billed by SCE. The charges on electric bills can be divided into two categories: 

  1. Electric Generation: This pays for your source of power and the amount of electricity you use. Customers of 3CE can choose between 3cChoice and 3cPrime (100% renewable) rates. These charges are collected by PG&E and SCE and remitted to 3CE. Customers who opt out of 3CE service will pay the generation rates of PG&E or SCE, depending on their location. 
  1. Electric Delivery: PG&E or SCE delivers your electricity on existing lines and maintains those lines. This portion of all electricity bills on the Central Coast, even 3CE customers, is calculated and charged by PG&E or SCE. 

You may request to opt out of 3CE electric generation service at any time by calling our Customer Support Center (1-888-909-6227) or using the buttons below. Please have your PG&E or SCE account information on hand to process your request.