Now you have a choice for your electricity provider.
Thanks to CCCE and the Community Choice Energy model, residential, commercial and agricultural customers on the Central Coast now have a choice when it comes to their electricity provider and what power mix they support with their dollars, a choice our region has since 2018.
FREQUENTLY ASKED QUESTIONS
Is CCCE’s Electric Generation Charge an extra fee?
No. CCCE manages electric generation, a service that PG&E or SCE used to provide. Now that CCCE is in charge of how and where your electricity is generated, CCCE Electric Generation charges appear on their own page within your utility provider’s billing statement. Your utility provider also no longer charges CCCE customers for electric generation. CCCE provides competitive rates for electric generation and access to energy program funding for residential, commercial and agricultural customers.
Does CCCE cost more than my utility provider?
CCCE prides itself on providing competitive electric generation rates, knowing you as a customer now have a choice. While CCCE now provides electric generation services and local energy program funding, your utility provider continues to deliver your power through their transmission and distribution service.
Why was I automatically enrolled?
Didn’t feel like you had a choice? This is completely understandable and hopefully this explanation helps: Community Choice Energy (CCE) agencies like ours provide a choice to communities who vote on joining a CCE through cost-competitive, large-scale renewable energy power purchasing that would not be possible enrolling one account at a time. Being the local Joint Powers Authority makes CCCE the primary electric service provider through California AB 117. You’ve never had a choice with your utility provider, and now for the first time ever, you do have a choice, and CCCE respects your choice.
Why am I getting charged for electricity from both my utility provider and CCCE?
Your utility provider has always charged for electricity generation (creating electricity at a power plant), electricity transmission (transmitting high voltage over long distances) and electricity distribution (distributing lower voltage over shorter distances). As a utility customer, these charges were all combined into one bundled service rate, along with the Power Charge Indifference Adjustment and Franchise Fee. Now that CCCE manages electricity generation, these charges are separated and now all listed. Your utility no longer charges for electric generation, and CCCE does not charge for delivering your power. CCCE and your utility provider partner to provide complete billing information in one convenient place.
Did you opt-out of CCCE service before receiving your rebate?
Customers receiving CCCE (formerly Monterey Bay Community Power) service in 2018 and 2019 received their savings via an annual rebate. If you moved or opted out of CCCE service before receiving your annual rebate, CCCE wants to get it to you. Click below to provide your current mailing address or contact our Customer Support Center (1-888-909-6227) for more information.