Hourly Flex Pricing Pilot

Overview

Hourly Flex Pricing, offered in partnership with PG&E, is a three-year pilot that offers residential, commercial, and agricultural customers a way to lower energy costs while promoting cleaner energy and a more reliable grid.

Under Hourly Flex Pricing, electricity prices vary by hour based on market conditions. Price forecasts are published seven days in advance, and final prices are set one day in advance. By checking prices in advance, customers can save money by shifting energy use to times when it is cheaper and uses more renewable energy. Automation technology can streamline customer operations to help save even more.

With Hourly Flex Pricing, a customer can maintain or lower their electricity prices for most of the year. By checking price trends up to a week in advance, you can:

  • Save money by using energy when it is cleaner and costs less, and
  • Shift usage away from high demand times.

Participation in Hourly Flex Pricing is risk-free. If enrolled, a customer continues to be billed on their current rate plan while receiving a monthly Hourly Flex Pricing statement that tracks performance under the pilot program. After 12 months, if a customer shifted load and therefore saved money through Hourly Flex Pricing as compared to their current rate plan, they would receive credit for the difference.

Please click on the agricultural, commercial, or residential customer tabs for more information on eligibility, enrollment, hourly prices, and customer-specific FAQs.


Agricultural Customers

The following information is for those agricultural customers looking to save money and lower energy costs through the HFP Pilot 1.

ELIGIBILITY

Agricultural customers must be on or switch to one of the following rate plans:

  • Ag <35 kW Low Use (AG-A1)
  • Ag <35 kW High Use (AG-A2)
  • Ag 35+ kW Medium Use (AG-B)
  • Ag 35+ kW High Use (AG-C)

Agricultural customers can be enrolled in Peak Day Pricing or Emergency Load Reduction Program Subgroup A1 and A3.

Net Energy Metering customers will be eligible for Hourly Flex Pricing but cannot enroll at this time.

HOW TO ENROLL

Agricultural customers can learn more about enrollment by contacting 3CE or by enrolling directly with PG&E.

PG&E Hourly Flex Pricing application for agricultural customers

HOURLY PRICES

View hourly prices for today and the coming week, as well as historical prices HERE. Final prices are set one day in advance. Prices are updated by 4 p.m. daily. On Flex Alert Days, prices are updated again by 6 p.m. Shift energy use to cheaper hours to save money while participating in the Hourly Flex Pricing pilot.

Please note, agricultural customers can lock in energy prices by scheduling their usage one to seven days in advance. Please see the Hourly Flex Pricing Fact Sheet for Agriculture to learn more.

Frequently Asked Questions: Agricultural Customers

I am an agricultural customer. How do I know if I am eligible for this pilot?

Agricultural customers that can shift the timing of their electricity use could benefit from this pilot. Examples include energy use related to irrigation pumping, electric vehicle (EV) charging, or agricultural processes.

Eligibility: Agricultural customers must be on or switch to one of the following rate plans:

  • Ag <35 kW Low Use (AG-A1)
  • Ag <35 kW High Use (AG-A2)
  • Ag 35+ kW Medium Use (AG-B)
  • Ag 35+ kW High Use (AG-C)

What are Automation Service Providers (ASPs) and which are participating?

Automation Service Providers (ASPs) provide automation technology and integration to manage and optimize equipment usage in response to changes in energy prices.

PG&E and 3CE have partnered with Polaris Energy Services as the ASP for agricultural customers. Other ASPs may be included later during the pilot.

What are the details of the agricultural technology incentives?

Customers that install new automation equipment to aid in controlling agricultural electrical loads in response to dynamic hourly pricing may be eligible for incentives up to $160/kW of controlled load (approximately $120/HP for pumps) per project, up to 100% of the eligible project cost. There is no incentive cap per customer.

What expenses are eligible for agricultural automation incentives?

Eligible costs for incentives can include costs for hardware, installation, software license fees, and service fees, when they aid in controlling electrical loads in response to dynamic hourly prices.

What are the agricultural automation incentives’ general eligibility requirements?

To receive an automation incentive, you must be eligible the Hourly Flex Pricing Agricultural Pilot, have a PG&E interval meter installed at the location where the automation equipment is installed, submit an incentive application within 90 days of project/technology purchase or installation, and commit to participating in the Agricultural Hourly Flex Pricing pilot until December 31, 2027. If you unenroll from the pilot prior to December 31, 2027, you must repay a pro-rated portion of incentives received.

You can apply for more than one incentive on different projects if they satisfy all incentive rules.

Commercial Customers

The following information is for those commercial customers looking to save money and lower energy costs through the HFP Expanded Pilot 2.

ELIGIBILITY

Commercial customers must be on or switch to one of the following rate plans:

  • Business Low Use Alternative (B6)
  • Business Medium Use (B10)
  • Business Medium-High Use (B19)
  • Business High Use (B20)

Net Energy Metering customers are eligible for Hourly Flex Pricing but cannot enroll at this time.

HOW TO ENROLL

Commercial customers can learn more about enrollment by contacting 3CE or by enrolling directly with PG&E.

PG&E Hourly Flex Pricing application for commercial customers

HOURLY PRICES

View hourly prices for today and the coming week, as well as historical prices HERE. Final prices are set one day in advance. Prices are updated by 4 p.m. daily. On Flex Alert Days, prices are updated again by 6 p.m. Shift energy use to cheaper hours to save money while participating in the Hourly Flex Pricing pilot.

Frequently Asked Questions: Commercial Customers

I am a small, medium, or large business customer interested in taking advantage of savings from the HFP pilot. How do I know if I am eligible?

Businesses must be on or switch to one of the following rate plans:

  • Business Low Use Alternative (B6)
  • Business Medium Use (B10)
  • Business Medium-High Use (B19)
  • Business High Use (B20)
Residential Customers

The following information is for those residential customers looking to save money and lower energy costs through the HFP Expanded Pilot 2.

ELIGIBILITY

Residential customers must be on or switch to one of the following rate plans:

  • Electric Home (E-ELEC)
  • Home Charging (EV2-A)

Net Energy Metering customers are eligible for Hourly Flex Pricing but cannot enroll at this time.

HOW TO ENROLL

Residential customers can learn more about enrollment by contacting 3CE or by enrolling directly with PG&E.

PG&E Hourly Flex Pricing application for residential customers

HOURLY PRICES

View hourly prices for today and the coming week, as well as historical prices HERE. Final prices are set one day in advance. Prices are updated by 4 p.m. daily. On Flex Alert Days, prices are updated again by 6 p.m. Shift energy use to cheaper hours to save money while participating in the Hourly Flex Pricing pilot.

Frequently Asked Questions: Residential Customers

I am a residential customer interested in taking advantage of savings from the HFP pilot. How do I know if I am eligible?

Residential customers must be on or switch to one of the following rate plans:

  • Electric Home (E-ELEC)
  • Home Charging (EV2-A)

General Frequently Asked Questions

What is Hourly Flex Pricing (HFP)?

Hourly Flex Pricing is a pilot that offers a way to lower energy costs by shifting usage to off-peak times in response to real-time price signals. This also promotes cleaner energy and a more reliable grid.

Prices vary by hour based on market conditions and can be found on PG&E’s Hourly Pricing website. Trending prices are published seven days in advance. Final prices are set at 4 p.m. one day in advance. On Flex Alert Days, prices are updated again by 6 p.m. If enrolled, you can monitor prices for the upcoming week and shift your energy usage to cheaper hours, thereby enabling potential cost savings.

Prices are likely to be higher on extreme weather days or when grid conditions impact overall electricity demand. Seasonal prices also vary, with higher prices during the summer months (June through September) and lower during other times of the year.

How long is the HFP pilot?

The pilot runs through late 2027. Once the pilot ends, you will not need to make any changes at the end of the pilot; you will remain on your current rate plan.

Is the pilot open to all customers?

The HFP pilot is available to qualifying agricultural, commercial, and residential customers. Please refer to your customer type tab on our HFP webpage for more information regarding eligible rates.

What tools and technologies are available to assist me with Hourly Flex Pricing?

The pilot provides automation service providers (ASPs) who can send direct price signals to your devices will help you manage your energy use based on hourly prices.

  • Polaris Energy Services is the designated ASP for qualifying agricultural customers
  • More information on ASPs for residential and commercial customers will be provided later, please check back soon

Technologies are also available to help you minimize energy use during the most expensive times of day. Examples include:

  • Smart thermostats to help you manage your HVAC
  • Electric vehicle charging technology for homes and businesses
  • Irrigation pumping automation equipment for agricultural use
  • Energy management systems that help schedule manufacturing operations

What are the benefits of the Hourly Flex Pricing pilot?

When you enroll in the pilot, you can:

  • Decrease your energy usage during high-demand periods and save money by doing so
  • Connect your smart thermostats, irrigation systems, EV chargers and other eligible equipment to automatically run during lower-cost times of day
  • Demonstrate energy savings over a one-year period of enrollment in the pilot to receive credit

Are there any risks to joining the pilot?

During the pilot phase, you will never pay more on HFP than they would on your regular PG&E bill and can cancel at any time.

While on the pilot program:

  • You continue to receive and pay your regular monthly PG&E energy statement, which includes your 3CE generation charges. The rate plan used to calculate your energy bill is unchanged
  • You will also receive a monthly supplemental Hourly Flex Pricing statement that tracks your performance while on the pilot program

Is dual enrollment with another Demand Response program allowed?

Dual participation in Hourly Flex Pricing and the following Demand Response programs is allowed:

  • Smart Rate
  • Peak Day Pricing
  • Emergency Load Reduction Pilot Subgroup A1, A3, and A6

Dual participation in Hourly Flex Pricing and the following programs is not allowed:

  • Base Interruptible Program, Capacity Bidding Program, Demand Response Automation Mechanism Demand Response Resource Adequacy Contracts, Demand Side Grid Support
  • Flex Market Pilot
  • Emergency Load Reduction Program Subgroup A2, A4 and A5, Subgroup B
  • Optional Binding Mandatory Curtailment, Scheduled Load Reduction Program
  • Any supply-side Demand Response programs or event-based load-modifying programs

How does the pilot impact my billing?

Billing is based on the customer’s current rate plan. If you do better on the HFP pilot rate, you will receive credit once annually (after 12 months following enrolment).

If your HFP performance does not result in a credit, you are not responsible for any additional charges.

Where can I find a fact sheet with more information if I am a business or agricultural customer?

Please see PG&E’s HFP fact sheet for agricultural customers here.

Please see PG&E’s HFP fact sheet for commercial customers here.