Net Energy Metering (NEM)

Net Energy Metering (NEM)

Central Coast Community Energy is committed to providing competitive rates for customers with solar or other onsite behind-the-meter renewable energy systems, while supporting economic and environmental benefits for all CCCE customers. 
 
It is important to note that CCCE customers receiving NEM service will continue to see PG&E or SCE minimum monthly fees on their bill. PG&E or SCE will continue handling NEM transmission and distribution charges and credits, while CCCE assumes responsibility for NEM electric generation charges and credits. 

NEM Credits and Monthly Billing 

CCCE customers enrolled in NEM will continue to earn NEM generation credits on a monthly basis, offsetting future monthly charges for electricity. Customers may elect to direct these NEM credits to offset PG&E or SCE transmission and distribution charges, or to offset CCCE Electric Generation Charges. NEM credits are assigned based on the retail cost of electricity during the time excess energy was generated, and subject to the rate class assigned to this account. 

Net Surplus Compensation (NSC) and Annual True-Up  

As of December 2021, all CCCE customers receiving NEM service will be trued annually in December, initiating a true-up cycle that is consistent for all customers across all rate classes. From 2022 onward, all customers receiving NEM service will have their annual true-up in December of each year. Customers eligible for Net Surplus Compensation (NSC) at this time will receive payment or bill credit based on the CCCE Net Surplus Compensation rate at that time. End of Year Statements will be available in January of each year. 
 
A synchronized annual true-up for all customers contributes to CCCE’s ongoing efforts to provide rates and services that are fair and affordable for all customers. Please note: While monthly NEM bill credits are based on retail costs, per industry standard NSC payments will continue to resemble wholesale costs more closely than retail. Since launching service in 2018, CCCE has consistently paid NSC at a higher rate than PG&E or SCE. 

  CCCE Net Surplus Compensation Rate                           (Effective March 1, 2022) 

  • Our NSC for PGE customers is $0.047 
  • Our NSC for SCE customers is $0.042 
  • Click here to view current PG&E Net Surplus Compensation Rate

NSC Payment Via Bill Credit vs. Check  

Residential customers with an NSC payment of $200 or greater and commercial customers with an NSC payment of $500 or greater are eligible to choose payment via bill credit or check. All other NSC payments are delivered as bill credits. 

Information for New or Enrolling Customers Receiving NEM Service  

All customers enrolled in NEM are trued up at the time of enrollment with CCCE. Net Surplus Compensation will be calculated at this time for customers with transmission and distribution credits, as well as generation credits, after which all credits will be reset to zero.  
 
Per CCCE’s annual December true-up for all customers receiving NEM service, enrolling customers may be trued up twice during their first year of CCCE service. If you are considering enrolling your NEM account with CCCE, we recommend contacting the Customer Support Center to optimize true-up timing that best fits your needs. 

Opting out of CCCE NEM Service  

All CCCE customers who wish to opt-out, including those receiving NEM service, may do so at no charge within 60 days prior to enrollment or 60 days after enrollment. Outside of this grace period there is a $5 fee for residential accounts and a $25 fee for commercial accounts to cover administrative costs. 
 
Customers returning to bundled NEM service with PG&E or SCE will undergo a true-up. Net Surplus Compensation will be calculated at this time for customers with transmission and distribution credits, as well as generation credits, after which all credits will be reset to zero.  

Learn More About CCCE NEM Service  

Net Energy Metering Webinar (English)
Tuesday, April 12th / 6-7pm
Net Energy Metering Webinar (Spanish)
Thursday, April 14th / 6-7pm

Frequently Asked Questions

As of December 2021, all customers on the NEM program will be trued up to begin an annual December true-up cycle that is consistent for all customers across all rate classes. From 2022 onward, all customers on the NEM program will have their annual true-up occur in December of each year and customers eligible for Net Surplus Compensation (NSC) at this time will receive payment or bill credit based on the CCCE’s board approved rates. End of Year Statements will be available in January of each year. These changes will contribute to CCCE’s ongoing efforts to provide rates and services that are fair and affordable for all customers.   
As of January 2022, CCCE will institute monthly billing for all customers on the NEM program. This change will help to eliminate large year-end true-ups and provide improved visibility into CCCE charges and NEM Credit balances. Simply put, if a customer generates more electricity than they consume, the customer earns a credit which carries forward to offset costs in the following month. If a customer consumes more electricity than the customer’s system generates, then the customer pays for the net consumption costs.
All CCCE NEM Customers will be transitioned to monthly billing. The transition allows for more visibility and transparency on your monthly bill. 
If you choose to leave CCCE service, PG&E still offers the older billing structure; however, you will still undergo a forced true-up when you return to PG&E. 
The goal for this adjustment is not to change the true-up date for all customers – the goal is to have all customers on the same true-up date. Calculating Net Surplus Compensation and issuing payments indefinitely throughout the year carries an administrative cost that ultimately impacts the cost to serve all CCCE customers. Having customers on a synchronized annual NSC cycle is common to other CCAs.
After careful analysis, data showed that the largest monthly batches for existing annual true-up dates landed in October, January, and March. Therefore, December was designated as the least impactful change across all existing customer true-up dates.
Many customers receiving NEM service prefer monthly billing but until now, monthly billing required a special request. Monthly billing also provides customers with greater visibility into credits on their monthly bill.  
Unequivocally, yes.  CCCE invests significantly in all renewable energy resources, including solar, as part of its pathway to 100% clean and renewable energy by 2030.    
  • CCCE has contracted 550MW of solar generation and expects to contract for roughly 350 additional MW this year.   
CCCE’s Cost-of-Service (COS) rate structure does not change the Net Energy Metering (NEM) program and is instead designed to benefit all CCCE customer classes. 3CEnergy.org/cost-of-service/   
  • COS reflects the true cost to serve all customers based on the revenue requirement set by the Board’s adopted budget.   
  • On average, NEM customers will continue to be better off with CCCE than PG&E.   
  • The 2022 rates do not eliminate Net Surplus Compensation (NSC – the rate that allows surplus generators to receive year-end compensation)   
  • CCCE is engaging with customers and building online tools to help customers understand how these changes impact them.  
CCCE is committed to the Board’s direction to continue investigating and developing local renewable energy resources.  
  • CCCE has contracted with four developers to build six local projects comprised of 100MW of solar and 50 MW of battery storage, as well as five yet-to-be determined small storage facilities, all located in CCCE’s service area.  
  • CCCE will prequalify local developers to distribute up to 100MW of stand-alone battery storage (sized 1 to 5MW) throughout the CCCE service area.  
    • CCCE is leading discussions in support of key legislative initiatives to support battery deployment, microgrid developments, and baseload bioenergy projects.   
    • CCCE supports local developers and the local economy through its outreach and energy programs.  

Enrolling as a Net Energy Metering Customer?

CCCE Welcomes Enrolling Solar Customers in the South Central Coast 

Learn more about Net Energy Metering (NEM) services for residents and businesses in the south Central Coast. For customers in Carpinteria, Goleta, and unincorporated Santa Barbara County, NEM transition to Central Coast Community Energy will occur in January 2022. During this workshop you will get answers to questions frequently asked by NEM customers and speak directly with staff from the agency. As an existing NEM customer, Central Coast Community Energy is making the transition for customers seamless into our NEM program.
Net Energy Metering
Tuesday, Nov 9th / 6-7:30pm
Net Energy Metering
 Tuesday, December 7th / 6-7:30pm

CCCE Welcomes Enrolling Solar Customers in the City of Buellton, Carpinteria, Goleta, and Southern Unincorporated Santa Barbara County 

You are invited to attend a virtual education forum to learn more about Net Energy Metering (NEM) services for residents and businesses in the City of Buellton, Carpinteria, Goleta, and Southern Unincorporated Santa Barbara County. NEM transition to Central Coast Community Energy will occur in January 2022. During this workshop you will get answers to questions frequently asked by NEM customers and speak directly with staff from the agency. As an existing NEM customer, Central Coast Community Energy is making the transition for customers seamless into our NEM program.
Net Energy Metering
 Tuesday, December 7th / 6-7:30pm
Net Energy Metering
Tuesday, Jan 11th / 6-7:30pm

Net Energy Metering Customers Benefit with CCCE

Competitive rates for generating power: 

If you are a net generator of energy, meaning, during a one year time period you create more power than you use, you are eligible for Net Surplus Compensation, or NSC. CCCE offers a competitive NSC rate :
You will also no longer have to wait 60-90 days to receive a check for your annual Net Surplus compensation. CCCE is now able to credit Net Surplus Compensation directly on your monthly utility provider statement, allowing you to apply your Net Surplus Compensation to your current and/or future utility provider charges. 
 
Not all NEM customers are eligible for NSC. If you are not a net generator of electricity, the electricity that you purchase through CCCE is competitively priced and supports an increasingly clean and renewable power mix from new renewable resources each year.
 
 
Whether you adopted on-site renewable technologies for economic or environmental reasons, or both, choosing CCCE for your electric generation service aligns with these goals. CCCE provides electricity customers in our service area with a choice for community reinvestment and clean energy at competitive rates, along with the option to support 100% renewable energy with our 3Cprime service offering.
 
CCCE NEM Rate Schedule:
CCCE matches your utility provider’s NEM program for electric generation with some exceptions such as Peak Day Pricing and RES-BCT. If you are grandfathered into NEM 1.0, you will keep this rate schedule. 
Why would I need power from CCCE if I have solar?
All  solar as well as on-site renewable energy customers both generate electricity from their systems and consume electricity from the grid throughout the day. Unless you have a battery storage system connected to your solar array, you are purchasing power from the grid in the hours when your system is not producing electricity. CCCE is required to purchase electricity on your behalf on a daily basis to ensure you have reliable electricity when your system is not producing.

Questions about your NEM account?

CCCE Customer Service Energy Advisors are available to walk you through your NEM statement and answer questions you may have: 888-909-6227

Thinking about opting up to 100% renewable energy with 3Cprime?

Contact a CCCE Energy Advisor at 888-909-6227 or update your account online by clicking here.

Considering Going Solar?

Customers considering solar or other on-site renewable energy generation will become a shared customer where CCCE will support your generation side of the NEM program and PG&E or SCE will handle the delivery and billing automatically, as long as your utility provider’s NEM program requirements are met. Generally, this includes customers with renewable electric generation systems (such as solar, wind, biogas and fuel cell installations) that are less than 1,000 kW. Please contact your utility provider for more information NEM program requirements.